Frequently Asked Questions

Our Products

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How long is the Sofa Bed warranty?

Our Sofa Beds are proudly backed by an industry leading 5 year limited warranty (and we won't charge you more for it!)

View warranty details here

What size does the Koala Sofa Bed fold out to?

The Koala Sofa Bed folds out into a Full or Queen size mattress

Do I need tools to assemble the Sofabed?

No, assembly is tool free. Check out our assembly video to see how simple it really is!

How long does it take before we can use the Sofa Bed?

It may take up to 72 hours for the cushions to fully expand to the proper size and recover to its correct comfort level.

Are the covers removable?

Even though there are zippers on some covers we don’t recommend removing them to wash.

Still have questions?

Our Aussie team based in LA are here to help from Monday to Friday 9am - 5pm (PST)

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