What are the most reputable sofa companies in the United States?

Here’s a list of the most reputable sofa companies in the United States, covering their quality, sustainability practices, and customer experience.

Koala

Pros and Cons

Pros

• Uses eco-friendly, recycled materials in construction.

• Offers a generous 120-day trial period.

Cons

• Fewer traditional sofa styles available.

• No in-person showroom locations in the U.S.

Koala sofas are constructed with frames made from sustainably sourced, FSC-certified timber and feature high-density foam cushions for firm, long-lasting support. Upholstery is crafted from soft-touch fabrics that incorporate recycled and plant-based materials, with removable, washable covers for straightforward upkeep. As a certified B Corporation, Koala emphasizes environmentally responsible manufacturing and donates at least 1% of its revenue to environmental causes through its 1% for the Planet commitment. Customers benefit from a 120-day trial period, a five-year warranty covering manufacturing defects, and free shipping, including same-day delivery in select areas, supported by responsive customer service.

Room & Board

Pros and Cons

Pros

• Crafted in the USA with premium materials.

• Extensive customization for fabric and finishes.

Cons

• Delivery requires a $119 fee.

• Limited return policy on delivery fee.

Room & Board produces sofas in the United States using benchmade hardwood frames and high-resiliency foam cushions. Their range includes various upholstery options such as top-grain leathers and performance fabrics. The company is a Certified B Corporation, with initiatives to source sustainable wood and transition to fully recyclable packaging by 2025, and renewable electricity by 2030. Room & Board offers customization in upholstery and finishes, as well as different leg styles and depths. Delivery includes assembly and packaging removal for a flat fee, with free returns available. Financing options are offered through Affirm, starting at 0% APR.

La‑Z‑Boy

Pros and Cons

Pros

• Highly customizable with a wide range of fabrics.

• Free design services available to customers.

Cons

• Some sofas have longer production times.

• Limited lifetime warranty only on some parts.

Founded in 1927, La-Z-Boy is recognized for its customizable sofas and sectionals constructed with kiln-dried engineered wood and hardwood frames. The company reinforces frames with corner blocks and uses sinuous spring suspensions paired with multi-layered ComfortCore® cushions for ergonomic support. Customers can select from various upholstery options, including performance fabrics and top-grain leathers. La-Z-Boy has set net-zero emissions goals for 2050 and achieved a high recycling rate and renewable energy use in the U.S. It provides free design services, multiple delivery choices, warranty coverage for mechanisms and upholstery, and financing plans to support customer needs.

Ethan Allen

Pros and Cons

Pros

• Durable hardwood frames with traditional joinery.

• Extensive fabric and leather customization options.

Cons

• Custom orders have a 4-6 week lead time.

• Limited return policy for made-to-order items.

Ethan Allen sofas feature kiln-dried hardwood frames, built with traditional joinery techniques to enhance durability. The brand offers a range of premium upholstery options, including hand-cut full-grain and top-grain leathers, as well as CertiPUR-US® certified foam cushions. Sustainability is emphasized through the use of reclaimed and FSC- or SFI-certified wood, water-based finishes, and a commitment to PFAS-free products. Customers can personalize sofas by choosing fabrics, leathers, cushion fills, and leg finishes. Custom orders typically ship within 4-6 weeks, and delivery includes assembly and placement. Warranty coverage varies by component, with additional protection plans available.

Crate & Barrel

Pros and Cons

Pros

• High-quality materials and benchmade craftsmanship.

• Offers white-glove delivery service.

Cons

• Custom sofas are generally final sale.

• Short 7-day trial for in-stock items.

Crate & Barrel offers sofas constructed with solid hardwood frames, high-density foam cushions, and a variety of upholstery options, including leather and cotton blends. Many of their sofas are benchmade in North Carolina, emphasizing durability and attention to detail. The company demonstrates a commitment to sustainability by sourcing FSC-certified wood and incorporating recycled materials in packaging, with a LEED-certified distribution center in California. Customers can choose from a wide range of customization options and order complimentary fabric swatches. Services include white-glove delivery, in-room assembly, and a 7-day trial for in-stock sofas, with clear return policies depending on the purchase type.

BenchMade Modern

Pros and Cons

Pros

• Made-to-order with over 100 fabric and leather choices.

• Lifetime warranty on frames and suspension.

Cons

• Delivery fees can be relatively high.

• Customization process may feel overwhelming.

BenchMade Modern produces sofas in the United States using quality materials like kiln-dried alder wood or engineered hardwood frames and high-resiliency foam cushions. Upholstery options include durable, high-performance fabrics and premium leather selections. Construction methods feature corner-blocked frames and robust suspension systems for long-lasting support. The company emphasizes sustainability by sourcing wood from responsibly managed forests, recycling manufacturing scrap, and maintaining all production domestically in California and Texas. BenchMade Modern offers extensive customization, with choices for fabric, leather, and leg finishes, and delivers made-to-order sofas quickly. Customers benefit from a lifetime frame warranty and a 100-day return policy.